Our Staff

Haley Wright, BC-HIS

Board-Certified Hearing Instrument Specialist

Haley Wright is a Board Certified Hearing Instrument Specialist in our Plainfield clinic. She received her bachelor’s degree in Speech and Hearing Sciences with a Certification in Deaf Studies from the University of Iowa.

Haley grew up using sign language in her community and developed her passion for communication and Deaf Studies at an early age.  Haley strives to go above and beyond to meet each of her patient’s individual or unique needs by using modern technology and advanced equipment. What her patient’s love about her most, is her compassion and warm demeanor.

Outside of the office, Haley spends most of her time with her family—her husband and two daughters!

Mary Nichols

Patient Care Coordinator

Mary Nichols is a Patient Care Coordinator at Hearing Lab in our Plainfield and Wheaton offices. Mary is originally from Orland Park, IL and moved to Plainfield, IL in 2004. Mary attended Illinois State University and started working at Hearing Lab in December of 2023. Mary was drawn to the profession because she has always been passionate about helping others improve their quality of life. What Mary loves most about saving hearing lives is seeing how it changes people’s lives for the better. She loves helping them hear their loved ones again and enjoy the sounds they’ve been missing. Mary strives to give excellent customer service in her everyday work with patients. Outside of saving hearing lives, Mary spends most of her time watching her kids play sports. When she is not at a field or gym, she enjoys spending time with family and friends, traveling, going on walks with her dog and most recently playing pickle ball.

Diane Niemann

Patient Care Coordinator

Diane Niemann is a Patient Care Coordinator for Hearing Lab. Diane started her career in the hearing industry in 2011 and realized that hearing was her passion. She was drawn to the profession where she was able to show the patients that they deserve the best quality of life through better hearing.

What Diane loves the most about the hearing industry, is when the patient tells her they didn’t realize all the things they were missing including hearing their grandchildren. Diane strives to provide the very best customer service to each patient because they are part of our hearing family.

Outside of work, Diane enjoys baking, walking, playing pickleball and watching the Cubs.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Very professional, friendly, very helpful...looking forward to get my brand new hearing aid done

Marcia Huffman, on Google

I would give Hearing Lab in Plainfield IL my whole hearted recommendation!!! Mary, the patient coordinator, is very knowledgeable, organized and the most pleasant person you could ask to work with!! Haley, the hearing specialist, is fantastic!! She is extremely thorough with the hearing test while explaining each step. She...

Patrick Underhill, on Google
Larry Lewis, on Google

Hayley is great!

Kathy Ghent, on Google

Everyone at the Hearing Lab are the best to work with. From the time you arrive to the time you leave has always been a comfortable experience. I would give them s 20 star out of 10, every time. I would recommend this place for your hearing needs.

Mary Carnahan, on Google

Both Mary the receptionist and Haley the doctor were super friendly and helpful! Played phone tag because my phone flagged their calls and texts as spam so look out for that!

Hailey Hart, on Google
Nikola Bjelos, on Google

EVERYONE. Is so kind and friendly. Genuinely friendly!

Gail Schenk, on Google

Easy to set an appt, friendly, knowledgeable Team, convenient location, and thorough all the way through the process.

Joe Huhn, on Google

Such a great experience with such wonderful people. From Mary at the desk to Haley the technician. Very excellent and thorough examination.

Diane Clemans, on Google

Excellent experience with the staff Wish I found this company years ago.

Debbie Smith, on Google

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